Introduction

1.1. These terms and conditions govern the use of Jariwala Laboratory Pathology Lab’s services at all Jariwala Lab Centres in Mumbai, India. By using our services, you agree to be bound by these terms and conditions.

Services Offered

2.1. Jariwala Laboratory provides a range of pathology services, including but not limited to sample collection, testing, analysis, and diagnostic reports.

2.2. The specific services and pricing may vary and are outlined in separate documents or agreements.

Appointments and Sample Collection

3.1. Patients are encouraged to schedule appointments for sample collection. Walk-ins are also welcome.

3.2. Patients must provide accurate personal information and medical history when scheduling an appointment or submitting a sample.

3.3. The laboratory will make reasonable efforts to collect samples efficiently and minimize wait times.

Payment

4.1. Payment for services is due at the time of service, unless other payment arrangements have been made in advance.

4.2. We accept various payment methods, and prices are outlined in our fee schedule.

4.3. Payment for services rendered is non-refundable.

Test Results

5.1. Test results are provided to the patient or their authorized representative.

5.2. Jariwala Laboratory is not responsible for any delay in receiving test results due to factors beyond our control.

5.3. Patients may receive test results in person, via email, or through our secure online portal.

Confidentiality and Privacy

6.1. Jariwala Laboratory respects patient confidentiality and complies with all applicable privacy laws.

6.2. All patient information is treated as confidential, and only authorized personnel have access to patient records.

6.3. Patient information will not be disclosed without proper consent or legal obligation.

Cancellation and Rescheduling

7.1. To cancel or reschedule an appointment, patients must provide notice at least [insert notice period] hours in advance.

7.2. Failure to provide adequate notice may result in a rescheduling fee.

Complaints and Feedback

8.1. Patients are encouraged to provide feedback or address any concerns to the laboratory management.

8.2. Complaints will be handled promptly and professionally.

Liability and Disclaimers

9.1. Jariwala Laboratory is not liable for any errors, delays, or inaccuracies in testing or reporting due to factors beyond our control, including sample quality and external conditions.

9.2. The laboratory is not liable for any damage or loss of personal belongings within the premises.

Amendments

10.1. Jariwala Laboratory may amend these terms and conditions from time to time. Patients will be notified of any changes.

Governing Law

11.1. These terms and conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of Mumbai.